LoyaltyStars is committed to ensuring that Your privacy is protected. This Privacy Policy describes how we collect, store, share and make use of the Personal Data You submit to LoyaltyStars when You use LoyaltyStars’ platfom and services.

  1. When used in this Privacy Policy:

‘Personal Data’ means any information relating to an identified or identifiable natural person (‘Data Subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

‘Data’, ‘User Data’ means all information that a User submits on the LoyaltyStars’ Website, and information LoyaltyStars receives of third-parties about the User.

‘User’ means a natural or legal person accessing and using the LoyaltyStars’ Website. Users are also referred to by You or Your.

‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

‘Data Protection Laws’ mean any applicable laws related to the processing of Personal Data and any national implementing laws or regulations.

‘User activities’ means - including but not limited to -registration on LoyaltyStars’ platform, Forum actions (eg. Like posts, sharing posts, receiving likes, writing a topic), writing Reviews, Time-based actions (eg. Frequent visit of the LoyaltyStars’ platform, Anniversary of the Users’ membership), Making First time/Repeat Deposit on third-party platform(s).

If You are asked to provide Personal Data, it will be used in accordance with this Privacy Policy.

This Privacy Policy was last updated on 25 July 2023. This Privacy Policy may be updated from time to time.

  1. Purposes the Data is collected by LoyaltyStars

2.1. Processing for the purpose of Registration

You can only use certain functions (Rewards, Claim offers, write user reviews, earn Stars or write/edit anything in the Forum) of LoyaltyStars after preliminary registration. By using Your Data provided during the registration, You will be provided with a confirmation e-mail, which is required to confirm Your registration. Afterwards, You will receive a welcome message in Your e-mail inbox. In this context, Your personal data are processed as follows:

Personal data processed: username, e-mail address.

Purpose of processing: registration on LoyaltyStars’ platform

Legal basis for processing: conclusion of the contract between You and LoyaltyStars relating to the use of LoyaltyStars

2.2. Data relating to the use of the LoyaltyStars platform

Based on Users’ activities by using the LoyaltyStars platform, Users will be rewarded with Stars, and may be moved within Tiers. For example, User will be rewarded if they provide more Data in their personal profile, or after User activities such as writing reviews or likes regarding the content on LoyaltyStars’ platform. LoyaltyStars may receive User Data from third parties to confirm such User activities have taken place.

Personal data processed: User activities on the platform, User’s First Name, Last Name, Address, Phone number, Date of Birth, Gambling Preferences, Monthly Gambling Spend

Purpose of processing: use of the LoyaltyStars platform

Legal basis for processing: performance of the contract between You and LoyaltyStars relating to the use of LoyaltyStars

2.3. Data processed for the purpose of developing, optimizing LoyaltyStars’ Platform

It is a priority for LoyaltyStars to have LoyaltyStars’ platform run on all Users’ devices with the most optimal, high-standard performance. This requires collecting and processing various data to improve LoyaltyStars’ platform.

Personal data processed: IP address, Devices, Timezone, Language preferences

Purpose of processing: development and optimisation of LoyaltyStars’ Platform

Legal basis for processing: LoyaltyStars’ legitimate interest concerning the appropriate operation of LoyaltyStars platform

2.4. Data processed during redeeming the Stars and Tier earned while using the LoyaltyStars platform

Users can redeem the Stars collected while using the LoyaltyStars platform for various rewards. LoyaltyStars may receive User Data from third parties to confirm such User activities have taken place.

Personal data processed: number of Stars collected during the use of LoyaltyStars platform, type of tier of the User, as well as username, e-mail address for delivering the rewards

Purpose of processing: redeeming the Stars collected during the use of LoyaltyStars platform

Legal basis for processing: performance of the contract between You and LoyaltyStars relating to the use of LoyaltyStars

2.5. Data processed for communication purposes

Maintaining contact and communication between You and LoyaltyStars is important for the operation of LoyaltyStars’ platform. For example, LoyaltyStars has to provide You with necessary confirmation e-mail required for registration, or send an electronic welcome e-mail following Your successful registration.

Personal data processed: username, e-mail address.

Purpose of processing: communication and contact between You and LoyaltyStars

Legal basis for processing: performance of the contract between You and LoyaltyStars relating to the use of LoyaltyStars

2.6. Marketing-related processing, sending newsletters

Users of LoyaltyStars’ platform may receive marketing messages and/or newsletter related to offers, rewards and other site/rewards information. Users who do not want to receive such information from LoyaltyStars may opt out at any time via e-mail to accounts@loyaltystars.com.

Personal data processed: data required to deliver the messages: username, e-mail address

Purpose of processing: sending of marketing messages

Legal basis for processing: Users’ consent

  1. Duration of the processing

LoyaltyStars only processes Your Data for the period necessary for the data processing purposes specified above; in case LoyaltyStars is obliged by law to retain Your Data after the termination of the contract, LoyaltyStars will erase such data after this period, but no later than 2 years after the termination of the agreement between You and Loyaltystars.

  1. Your rights

4.1. Right to access - the right to request copy of the information LoyaltyStars holds about You at any time,

4.2. Right to request LoyaltyStars to modify, update or delete such information.

4.3. Right to correct - the right to have Your Data amended if it is inaccurate

4.4. Right to erase - the right to request deletion or removal of Your Data from LoyaltyStars’ system.

4.5. Right to restrict our use of Your Data - the right to block LoyaltyStars from using Your Data or limit the way in which LoyaltyStars may use Your Data

4.6. Right to Data portability - the right to request LoyaltyStars to move, copy or transfer Your Data

4.7. Right to object - the right to object to LoyaltyStars use of Your Data

To make enquiries, exercise any of Your rights set out above, or withdraw Your consent to the processing of Your Data, please contact us at: accounts@loyaltystars.com

You may also have the right to lodge a complaint with the competent data protection authority.

It is important that the Data LoyaltyStars holds about You is accurate. Please keep LoyaltyStars informed if Your Data changes during the period for which LoyaltyStars holds it.

  1. Cookies

5.1. What is a Cookie?

A cookie is a piece of data that is stored on Your computer’s hard drive. Its purpose is to help LoyaltyStars to recognize Your computer as You navigate through various pages on the LoyaltyStars’ website. Cookies have the ability to retain Your preferences, which allows LoyaltyStars’ website to display content, choices, or features that are tailored for You. Additionally, they provide LoyaltyStars with insights into details like the number of individuals using the LoyaltyStars’ website and the specific pages they explore.

5.2. How LoyaltyStars may use Cookies

LoyaltyStars may use Cookies to:

Utilize an analytics tool to examine web traffic. Such aggregated usage data helps LoyaltyStars improve the structure, design, content of LoyaltyStars’ website.

Test the content on LoyaltyStars’ website

Identify if You use LoyaltyStars’ website; cookies let LoyaltyStars to check whether and how You are using LoyaltyStars’ website.

Retain information about Your preferences. The website may then provide You with information You will find more relevant and interesting.

To identify your subsequent visits to our website. LoyaltyStars might display content that is pertinent to You or offer functionalities that You have previously utilized. Cookies do not give LoyaltyStars access to Your computer or any other information about You, than that You choose to share with LoyaltyStars.

5.3. Use of Cookies

a.__Secure-next-auth. callback-url, __Secure-next-auth.session-token, Csrftoken, __Host-next-auth.csrf-token


Authentication cookies.


__Secure-next-auth.callback-url : Session

__Secure-next-auth.session-token : 1 month

Csrftoken : 1 year

__Host-next-auth.csrf-token : Session




Authentication cookies.


_ga: 2 years

_gat: Session

_24 hours




Geo location cookie set to remember if a user is in a blocked part of the world.






Cookie set to remember the user that did a referral in order to reward the referred user.






Authentication cookie for the forum.





Transfer of Your Data

Your Data, including Personal Data, is processed by LoyaltyStars’ and will not be transferred outside of the EEA.

In case Personal Data would be transferred to — and processed on — computers located outside of the EEA, where the privacy laws may differ than those from Your jurisdiction, LoyaltyStars will take all steps reasonably necessary to ensure that Users’ Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of Personal Data will take place to an organization or a country unless there are adequate controls in place, in accordance with the special rules of the applicable Data Protection Laws.


LoyaltyStars will always hold User Data securely. To prevent unauthorised disclosure or access to Your Personal Data, LoyaltyStars has implemented strong physical and electronic security safeguards.

LoyaltyStars also have procedures in place to deal with any suspected data security breach. LoyaltyStars will notify Users and any applicable regulator of a suspected data security breach where LoyaltyStars is legally required to do so.

How to Contact Us

If You have any questions about this Privacy Policy, or the information LoyaltyStars holds about You, please contact LoyaltyStars via email at accounts@loyaltystars.com